Please note our return policy varies depending on the item/s you are considering for purchase.
Generally, we offer 14 days return window to review the piece of gemstones you purchase from us given that you do not break, destroy, damage or alter or replace the gemstones, with the condition that the package has not been opened from its original box.
If you follow the above rules, but still you are not completely satisfied with your item, you may return it for a full refund.
You have to contact us for the return and refund before shipping the item, and once we agree with your return and refund, you have to ship the item in its original packing sealed inside a FedEX shipping box or envelop and you're responsible to pay for the return charges.